sapi88Privacy Policy
This page describes what we collect when you use sapi88 and how we keep that data protected. When you register, deposit via DANA, e-wallet, mobile banking, or bank transfer, or join our live-dealer tables, we gather information needed to verify your identity, process payments, and deliver our service.
We at sapi88 treat your personal data with care. We use encryption for sensitive information, limit access to authorised staff, and do not sell your details to third parties. Our privacy commitments apply across all our operations — live-dealer studios, sportsbook sections, and slot games.
This policy explains what data we collect, how we use it, how long we keep it, and your rights under applicable law.
What data we collect on sapi88
We at sapi88 collect your name, email, phone number, and date of birth during registration. This information is required to create your account and comply with identity verification (KYC) rules. We also collect your government-issued ID number and a copy of your ID document when you request a withdrawal — this is mandatory and protects both you and us against fraud.
We collect payment information when you deposit. If you use DANA, e-wallet, mobile banking, local payment, or online payment, we store a record of your transaction — amount, timestamp, and confirmation status. If you transfer via e-wallet, mobile banking, local payment, or online payment, we record your bank account details and transaction history. We do not store your payment credentials (passwords, PINs); we only retain the transaction records needed for settlement and dispute resolution.
We at sapi88 log your account activity — logins, wagers placed, live-table sessions, sportsbook selections, and withdrawals. This data helps us detect fraud, investigate disputes, and ensure fair play. Our servers may sit outside your jurisdiction; we use secure data centres with industry-standard encryption.
How we use your data on sapi88
We at sapi88 use your personal data for three main purposes: to deliver our service (account management, payment processing, game settlement), to comply with legal obligations (identity verification, anti-money-laundering), and to protect our platform (fraud detection, abuse prevention). We do not use your data for marketing or sell it to advertisers.
When you join a live-dealer table on sapi88, our dealers and support staff may see your username and account status — they need this to manage the table and assist you. Your wager data is shared with payment processors (your bank or e-wallet provider) only to the extent needed to complete the transaction. We at sapi88 do not share your full identity or game history with game studios or other players.
Cookies and device tracking on sapi88
We at sapi88 use cookies to remember your login session and preferences. Cookies are small files stored on your device; they help us recognise you when you return and prevent you from logging in repeatedly. Our cookies do not track you across other websites — they apply only to sapi88.
We also use device fingerprinting (a fingerprint of your browser, device ID, and network details) to detect unauthorised access attempts. If your sapi88 account is accessed from an unusual device or location, we may send a verification email or require re-authentication. This protects your account even if your password is compromised.
- Session cookies: Expire when you close your browser or log out of sapi88.
- Preference cookies: Remember your language choice and table preferences on sapi88.
- Device fingerprint: Stored on our servers; helps us verify your identity at login.
Your rights and data retention on sapi88
We at sapi88 retain your personal data as long as your account is active. When you close your account, we keep transaction records for the period required by local law (typically 5–7 years for anti-money-laundering compliance). Identity verification documents (ID copies, proof of address) are retained for the same period and then securely deleted.
You have the right to request access to your sapi88 data, request corrections if information is incorrect, and ask us to delete data after our legal retention period expires. You may also request a copy of all data we hold about you in a portable format. To exercise these rights, contact our support team via live chat or email with your account details and request type.
Data protection and security on sapi88
We at sapi88 encrypt all sensitive data in transit and at rest using industry-standard protocols. Only authorised staff (support agents, compliance officers) have access to your personal information, and they are bound by confidentiality agreements. We conduct regular security audits and keep our systems patched against known vulnerabilities.
However, we at sapi88 cannot guarantee absolute security. If you use sapi88 from an unsecured network (public WiFi, shared computers), your connection may be vulnerable. We recommend using a personal device and secure network when accessing your sapi88 account, especially before entering payment information or withdrawal requests.
Protect your sapi88 login credentials.
Never share your password, OTP, or recovery codes. Our support team will never ask for these. If you suspect your sapi88 account is compromised, change your password immediately and contact us.
International data transfers and jurisdiction
We at sapi88 may transfer your data to servers outside your home country. These transfers comply with applicable data protection law. If you are in a jurisdiction with strict data-protection rules (such as the European Economic Area under GDPR), we implement additional safeguards — standard contractual clauses, adequacy determinations, or your explicit consent.
Our sapi88 services are available only where local law permits. We do not knowingly collect data from users in jurisdictions where online gaming is prohibited. If you access sapi88 from a restricted jurisdiction, you do so at your own risk, and we accept no liability for any consequences.
Contact us about your data on sapi88
If you have questions about how we handle your data, want to exercise your privacy rights, or suspect a data breach affecting your sapi88 account, contact our support team. We are available via live chat during operating hours and via email for formal requests. We will respond to data-access and deletion requests within the timeframe required by applicable law — typically 30 days.
If you are withdrawing during Idul Fitri, Idul Adha, Imlek, or Nyepi, response times may extend slightly due to holiday closures at our offices in Jakarta, Surabaya, Bandung, Medan, and Semarang. For urgent privacy or security concerns, include "URGENT" in your subject line and we will prioritise your request.